ExcelHQ SMS Terms

The ExcelHQ text message programme is operated by Excel Education Systems (EES) for people who have an ExcelHQ account (employees, contractors and authorised partners). Texts are not marketing.

How people opt in

Opt-in happens only inside ExcelHQ after signing in. On the Profile page, in the Contact information section, the user saves their mobile number and can then tick one or both optional boxes under Text messages (optional). The boxes are never ticked in advance and are not required to use ExcelHQ; email sign-in codes always remain available. Each box records a separate consent with the date and time, the mobile number, and the version of the wording shown. Changing the mobile number cancels the consent, so the person must opt in again. Phone numbers that were already on file are never treated as consent.

A public preview of the opt-in screen is at excelhq.net/sms-consent. The exact wording next to each box is:

☐ Text me sign-in verification codes

By checking this box, I agree to receive ExcelHQ sign-in verification codes by text message from Excel Education Systems (EES) at the mobile number on my profile. Codes are sent only when I request one (up to 5 messages per hour). Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is optional, is not a condition of employment or of using ExcelHQ, and email codes remain available. See the SMS Terms and Privacy Policy.

☐ Text me ExcelHQ account notifications

By checking this box, I agree to receive ExcelHQ account notifications (such as approval requests and time-sensitive work alerts) by text message from Excel Education Systems (EES) at the mobile number on my profile. Message frequency varies, up to 10 messages per week. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is optional and is not a condition of employment. See the SMS Terms and Privacy Policy.

Messages and frequency

• Sign-in verification codes: only when the user asks for one, at most 5 per hour.
• Account notifications (for example approval requests): frequency varies, at most 10 per week.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Stopping and help

Reply STOP to any message to stop all ExcelHQ texts to that number. Reply START to resubscribe. Reply HELP for help: “ExcelHQ by Excel Education Systems: sign-in codes and account notifications. Help: rodclarkson@gmail.com. Msg & data rates may apply. Reply STOP to opt out.” You can also untick the boxes on your Profile page at any time.

Support

Email rodclarkson@gmail.com.

Privacy

Mobile numbers and text message consent are used only to send the messages described here. They are not sold, rented or shared with third parties or affiliates for marketing or promotional purposes. See the Privacy Policy and Terms of Service.